The team at The Storybook Company work hard at making quality products and delivering up to date information on Storybook Walks and similar themes. Nevertheless, we are human. Sometimes, we make mistakes. If you are not happy with a product that you received, a service given, or with the content on this website, please reach out to us.

Terms of Service

Storybook Walk website info

When you use one of our services or take advice from this website you accept and agree to be bound by the terms and provision of this agreement. In addition, when using particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

1.   Advice given: I only offer advice. I cannot guarantee success. Therefore, you cannot hold me accountable for any losses that you receive due to any advice that I have given you or tip that you have read on my website. In the end, you are responsible for any Storybook Walk that you carry out.

2.   Purpose: The purpose of this website is just to give information. All of the tips that I give are things that have helped me to be more successful and things that I think will help you to create a great Storybook Walk. Nevertheless, I cannot promise you that what worked for me will work for you in the same way.

3. Contact/help: I am available at Kelley@storybookwalk.com.

4. Changes to Terms of Service: Kelley Donner reserves the right to change these conditions from time to time. Any changes to the terms of service will be announced on the website.

Terms of Service

Storybook Walk Template Services

The Storybook Company offers some authors and illustrators possibilities for creating Storybook Walk Editions of their books. In order to decide which options make the most sense, a consultation is often necessary as well as follow-up meetings to discuss details. These meetings along with all written communication are covered in the terms below.

When you use one of our services you agree to be bound by the terms and provision of this agreement. In addition, when using particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

1.   Advice given: When I offer advice, it is only advice. I cannot guarantee success. Therefore, you cannot hold me accountable for any losses that you receive due to any advice that I have given you or tip that you have read on my website. In the end, you are responsible for any Storybook Walk that you carry out.

2.   Availability: I cannot guarantee availability as it depends on the amount of demand. However, I will do my best to accommodate as many people as my schedule allows.

3.   Rescheduling: I have a family and there will sometimes come days when I will need to reschedule a meeting. I apologize for any inconvenience.

4.   Technical difficulties: If technical issues happen, don’t worry, we will get an alternative sorted. I will reach out to you another way and we’ll reschedule.

5.   Cancellations/rescheduling: If you need to reschedule or cancel your consultation, you will need to do so within 48 hrs of the meeting. In order to get a full refund, you will need to cancel your consultation within 48 hours. Cancellations need to be done by email. They will not be accepted over Messenger. Unfortunately, sometimes I may need to cancel a consultation, too. Of course, if you have already paid for your time, then your money will be refunded in full. Webinars are non-refundable.

6.   Contact/help: I am available at Kelley@storybookwalk.com.

7.   Purpose: The purpose of these consultations and meetings are to discuss the process for how to turn your book into a Storybook Walk. All of the tips that I give are things that have helped me to be more successful. Nevertheless, I cannot promise you that what worked for me will work for you in the same way. However, I strongly believe that my advice will help you to create a successful Storybook Walk.

8.  Privacy: I will not share your information including your book and book ideas with anyone, unless I first receive your written consent.

9.  Payment: At the moment, I prefer payment to be by Paypal. Payment should be made once an appointment is set. If payment is not received within 48 hours of your appointment, your consultation will be cancelled.

10.   Refunds: You will receive a refund for consultation if you cancel your appointment 48 hours ahead of your planned time. Refunds will be made within 5-7 working days. Webinars are non-refundable.

11.   Changes to Terms of Service: Kelley Donner reserves the right to change these conditions from time to time. Any changes to the terms of service will be announced on the website.

12. Termination: Kelley Donner reserves the right to terminate this agreement at any time for any reason. The maximum extent of liability of Kelley Donner to you shall be refund of any amount paid by you.

Terms of Service

Storybook Walk Books and Products

The Storybook Company offers various books and products, including DIY Storybook Walk Editions, Ready-to-Use Laminated Editions, and stories printed on Coroplast signs. By purchasing or using our products, you agree to be bound by the terms and provisions of this agreement. In addition, when using particular products, you shall be subject to any posted guidelines or rules applicable to such items. If you do not agree to abide by these terms, please do not purchase or use Storybook Walk products.

1. Availability: We cannot guarantee availability as it depends on demand. However, we do our absolute best to restock books and products as quickly as possible. If you need to buy in bulk, please send us an email.

2. Refunds: Because our products go straight into production, all sales are final and we cannot guarantee order cancellations once an order is placed. We do not accept returns. However, if your product is defective, please let us know immediately. We do our best to check for any mistakes that were made during printing, but we are not superhuman! It can always happen that somewhere along the line, a person made a mistake and that unfortunately, this mistake made its way to you. Before you write a bad review, please give us the chance to make things right. If your product is defective, please send us an email with a photo of the defect and we will get back to you ASAP. If the defect is a result of our printers, we will refund your money within 14 days or send you a replacement.

3. Shipping: We ship all of our products using USPS or UPS. If your product arrives broken, torn, or defective due to shipping damage, please let us know. Our normal shipping time is 7-10 days once the order has been processed.

4. Contact / Help: Please contact us at Kelley@storybookwalk.com.

5. Purpose: The purpose of Storybook Walk books and products is to promote literacy, encourage children to be more active, and add an extra layer of fun to reading.

6. Privacy: We respect your privacy and will not share or sell your personal information to any outside parties.

7. Payment: Payments can be made securely via PayPal or Stripe through the checkout service on StorybookWalk.com.

8. Changes to Terms of Service:StorybookWalk.com reserves the right to update or change these conditions from time to time. Any changes to the Terms of Service will be posted on the website.

9. Termination:StorybookWalk.com reserves the right to terminate this agreement at any time for any reason. The maximum extent of liability of StorybookWalk.com to you shall be the refund of any amount paid by you.

Updated last: May 12, 2026